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Wednesday, May 17, 2006

The Phone Tree Hell escape hatch!

If you ever wondered what this Internet thing is good for, check out GetHuman.com. This is something you would never have seen in the pre-Net days — someone might have known the key to getting a real human at one or two companies, but the Net lets all those people who know a little bit find each other... and everyone can end up knowing a lot!

The database lists companies by industry (retail, automotive, etc.) and includes instructions for making Phone Tree Hell just... freeze over... for each company. Personally, I would consider shifting business to those companies that are labelled "Direct to human."

1 comment:

  1. I just went to the site and it's amazing. I've got that one bookmarked.


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