Looking for writing-related posts? Check out my new writing blog, www.larrykollar.com!

Friday, October 07, 2005

Are they trying to drum up business?

Daughter Dearest broke her ankle about a year ago, badly enough that it required surgery to put back together (two pins & a plate, won’t she have fun at the airports). We made the mistake of taking her to the nearest hospital to get the deed done. It’s not that they do a bad job on the medical end, except that there have been times in its history where you about had to be spurting blood on the ceiling to get quick help, but their billing department seems to be staffed by retarded howler monkeys (and that’s defaming retarded howler monkeys everywhere).
  • We’ve caught them trying to double-bill us on a couple of occasions for this and other work (The Boy spent was diagnosed with Type I diabetes there last April, and DD got appendicitis about two weeks after that — last year would have been bankruptcy time if we didn’t have decent insurance).

  • On another occasion, they sent a paid bill to a collection agency. Like I said, retarded howler monkeys.

But today tops even those. Wife calls me at work, wanting to know the number of someone at the insurance company. Turns out that the hospital can’t figure out their own code for the pins they put in DD’s foot, and the insurance company rejected the claim. So they’re threatening to screw over our credit record because they can’t figure out how to write their own bills! So she’s totally overreacting, which stresses me out...

Makes me wonder if they’re trying to make people sick to stay in business or something.

Let me say it one more time: retarded howler monkeys.

2 comments:

  1. I definitely want to hear about that, if you find the info. I’ve heard whispers about stuff like that, and you never know, right? If I can find out what it is, I’ll add it to my herb garden & see if we can grow him a cure.

    ReplyDelete
  2. I used to have a ridiculous amount of faith in the hospital system. I still have a ton of faith in modern medicine, but actually working in a hospital has really changed how I feel about the whole thing. Yes, retarded howler monkeys, indeed. We deal with sensitive patient information, and I'm consistently shocked by how completely inept people are, and how none of the 400 managers per employee seem to really care. I wouldn't trust some of the people I work with to make me food at McDonalds, let alone handle important stuff that has to do with my health. And I work at the GOOD hospital in the area.

    Good luck straightening out your mess. I always feel like I should bill companies for my time when I have to deal with mistakes that THEY made.

    ReplyDelete

Comments are welcome, and they don't have to be complimentary. I delete spam on sight, but that's pretty much it for moderation. Long off-topic rants or unconstructive flamage are also candidates for deletion but I haven’t seen any of that so far.

I have comment moderation on for posts over a week old, but that’s so I’ll see them.

Include your Twitter handle if you want a shout-out.

LinkWithin

Related Posts Plugin for WordPress, Blogger...